Alternative Dispute Resolution

Alternative Dispute Resolution

NOTICE TO CONSUMERS

In accordance with the Law n.144/2015, of 8 September 2015, we disclose all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict, in the purchase of a product or service referenced on this website.

It should be noted that, when necessary, this solution compared with the judicial route is usually faster, less protocol and less expensive.

Therefore, if you are dissatisfied and you wish to expose your situation, you can do so by contacting an Alternative Dispute Resolution Body.

CNIACC – National Centre for Information and Arbitration of Consumer Conflicts

www.arbitragemdeconsumo.org

CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Centre

www.consumidoronline.pt

CACCDC – Consumer Conflicts Arbitration Centre of the District of Coimbra

www.centrodearbitragemdecoimbra.com

CIMPAS – Centre for Information, Mediation and Insurance Ombudsman

www.cimpas.pt

Further information: Portal do consumidor – www.consumidor.pt

CACCL – Consumer Conflicts Arbitration Centre of Lisbon

www.centroarbitragemlisboa.pt

CICAP – Consumer Information and Arbitration Centre of Porto

www.cicap.pt

CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)

www.ciab.pt

CACCDC – Consumer Conflicts Arbitration Centre of Coimbra District

www.centrodearbitragemdecoimbra.com

CACC-RAM – Consumer Conflict Arbitration Centre of the Autonomous Region of Madeira

https://www.madeira.gov.pt/cacc/

CASA – Centre for Arbitration in the Automobile Sector

www.arbitragemauto.pt

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